
I live in NY, I was selling a house in Virginia and I was in California for a job interview. While in the interview, my phone rang every few minutes with calls from family and coworkers so I could safely ignore them. But, when I saw a call came in from Leesburg, VA, I knew I had to take it... It's a good thing I took it – a buyer was yelling and ready to walk out because one appliance wasn't working the way she expected... Over the phone, I was able to work out a deal to fix the appliance. If not for City ID, I would have probably let the call go to voice mail and the closing would have fallen through.

-Jason Schechner